Assembly
A clean cut off the sprue, mould lines and contact points removed, weapon barrels drilled, everything glued with professional plastic-melting adhesive. Resin models get a soap clean and, where needed, heat treatment or putty work.
Infantry
Anything from Ork Grots to Primaris Space Marines
Elite / flying infantry
Titanicus imperial knights
Heroes
Named characters and generals
Mounted
Warhounds – Reaver
Mounted heroes
Named characters and generals on mount — bike, horse, wolf, or other
Small tanks
Titanicus larger Titans (Nemesis, Warlord)
Medium tanks
Land Raider, Impulsor, Battlewagon
Large tanks
Baneblade, Tesseract Vault
Walker / monster
Carnifex, Dreadnought
Large walkers / monsters
Riptides, Imperial Knights, Stompa
Forge World
Case-by-case, due to the nature of their kits
Sending in your own built models? It helps a lot not to glue helmets and shoulder pads separately, and to clean mould lines yourself first (e.g. pelts, teeth on Space Wolves) before they arrive — ask if you're unsure about anything.
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